FAQ
Welcome to the Always Fresh BBQ FAQ section! We understand that planning an event can come with many questions, and we're here to provide you with all the information you need to make your catering experience seamless and enjoyable. Below, you'll find answers to some of the most common questions our clients ask. If you don't find the information you're looking for, please don't hesitate to contact us. We're always happy to help!
Frequently asked questions
We specialize in on-site corporate catering, but we also cater for a variety of events including weddings, private parties, festivals, and more.
We serve all of the GTA and surrounding areas within a 150KM radius. There are also exceptions that do take place. If you're unsure if we cover your area, please contact us for more information.
Our catering packages include a selection of BBQ meats, sides, sauces, and beverages. We also offer customizable add-ons to fit your specific needs and preferences.
Yes, we offer a variety of vegetarian and vegan options. Please let us know your dietary requirements when booking, it can always be accommodated.
We recommend booking as far in advance as possible to ensure availability, especially for large events. However, we will do our best to accommodate last-minute requests. Any event booked within 7- Days of event date may be subject to fees.
You can book our services by contacting us through our website, email, or phone. We will guide you through the booking process and help you choose the best options for your event.
Cancellation Policy:
Deposit: A non-refundable deposit of 35% of the total estimated cost is required to secure your catering date and time. This deposit will be applied to the final balance due.
Cancellation Deadline: Any cancellations must be made in writing at least 14 days prior to the event date. If a cancellation is made within 14 days of the event date, you will be responsible for the full deposit amount.
Rescheduling: If you need to reschedule your event, we will do our best to accommodate your request based on our availability. If we are unable to accommodate your new date, your deposit will be forfeited to Always Fresh BBQ.
Final Guest Count: We require a final guest count at least 7 days prior to your event date. This is the minimum number of guests for which you will be charged. Any decrease in guest count after this deadline will not result in a reduction of the final cost. Any increase or failure to provide count within 72 hours of event date will result in late fees.
Force Majeure: If an event is canceled or rescheduled due to circumstances beyond our control, such as natural disasters or acts of God, we will make every effort to work with you to reschedule the event at a later date. In the event that the event cannot be rescheduled, the deposit will be forfeited to Always Fresh BBQ and the client will not be responsible for any additional fees.
Yes, our catering packages include professional staff to handle the setup, serving, and cleanup. We ensure a seamless and enjoyable experience for you and your guests.
We adhere to strict food safety and quality standards. Our team is trained in proper food handling, and we use only the freshest ingredients to prepare our dishes.
Yes, we provide all necessary equipment, including grills, utensils, tables, and serving stations. We ensure everything is set up and ready for your event.
Our pricing varies depending on the size and scope of the event, as well as the menu options you choose. Please contact us for a detailed quote based on your specific needs.
You can reach us via phone at +1 (416) 777-0735, email at info@alwayfreshbbq.ca, or through our website's contact form. We are happy to answer any questions you may have.